Virtual Conference & Exhibition

February 2023
Future Focused and Sustainable Property
Sustainability in the workplace
Clive Anderson
Director of Capital Projects, GPA
Dr Miguel Godfrey
Head of Sustainability, GPA
Melanie Weaver
Louisa Le Roux
Net Zero Programme Manager, GPA

Topics to be covered:

1. How do you innovate while also being sustainable

2. Challenges and opportunities of net zero

February 2023
Putting People First
Smarter working tools to build inclusion and employee voice
Katie Jacobs
Senior Stakeholder Lead, CIPD
Debra Biggs
Cabinet Office
Dawn Lennie
Civil Service HR, Cabinet Office

Topics to be covered:

1. Inclusion and wellbeing - creating the right behaviours, inclusive design

2. People-focused change - playbooks in use to support individuals and teams

3 .How asks for help from staff have changed - listening and adapting your offer

February 2023
Outstanding Smarter Working Leadership
Leading (and being led through) a transformational culture change
Nicola Millard
Presenter, Writer & Researcher on Futures, Psychology and Innovation
Ravi Chand
Director Places for Growth / Beyond Whitehall, The Office for Government Property

Topics to be covered:

1. Being a role model - the challenges

2. Trusting your people through outcomes based leadership - how to influence leaders

3. New leadership skills in a smarter working world - the impact of good leadership

4. Helping your leader to be a better leader - smarter working tools

February 2023
Small Scale, Big Impact
Creating and sustaining an active network of smarter working practitioners
Hannah Hiles
Smarter Working Lead, Department for International Trade
Beth Farminer
Continuous Improvement Lead - Business Transformation, Ofwat

Topics to be covered:

1. Building and sustaining a vibrant smarter working community

2. Cross-government change managers and CI network

February 2023
Championing Continuous Improvement
What next for smarter working standards?
Stuart Watts
Smarter Working Programme Lead, GPA
Andy Lake
Author of "Smart Flexibility" & Co-Founder of the European Smart Work Network

Topics to be covered:

1. Involving people in the change process - designing together and keeping momentum

2. Sustaining smarter working for the long term - beyond PAS3000

February 2023
Harnessing the Value of Data
The Principal Tool for Data Evaluation at DWP
DWP Digital
Lakeside Software

Topics to be covered:

Our 2023 shortlisted project ‘Harnessing Systrack Data to Protect Government Assets’

DWP Smarter & Remote working benefits, and the not so obvious data & security risks.

Identifying where DWP data is, how it’s being put at risk and the methods to address those risks.

Collecting digital user experience data and device performance data and making this available for analysis on enterprise experience and performance.

DWP’s future plans to harness the value of data

February 2023
Building Collaborative Communities
Putting communities at the heart of our Government Hubs
Laura Chapman
Stakeholder and Approvals Manager, GPA
Ruth Smethurst
Customer Experience Lead, GPA
Shona Adams
Associate Director - Workplace Change, Scottish Futures Trust

Topics to be covered:

1. Regional pride and connections

2. Collective sense of ownership in the workplace

3. Recognising the right behaviours

Communication & Collaboration

Essential Tools in Mastering The Hybrid Workplace.

Work in 2023 and Beyond

Preview the impact new technologies, borderless collaboration, customer experience, and the adoption of automation will have on Public Sector organisations in 2023 and beyond.

February 2023
Improving Spaces - Creating a Great Place to Work
The link between great design and great places to work
Aiden Kearney
Head of Design - Workplace Services Directorate - Project Delivery, GPA
Charlotte Duncan
Workplace Design Manager (ARB/RIBA), GPA
Pamela Roberts
Hd Customer Support Services, DIO
Dave W

Topics to be covered:

1. Inclusive design - allowing everyone to enjoy the benefits of a great place to work

2. Showcase recent projects with user centred design

3. How to measure and improve user experiences

What is the purpose of the office?
Tita Atang
Solution Consultant (Modern Workplace)
Bytes Software Services

Introducing Microsoft Places + Microsoft Viva, optimise your workspaces with connected workplaces and turn your spaces into places.

The interoperable estate

The ‘future of work’ necessitates a new approach, one that helps people connect to meeting spaces and to one another in considerably more dynamic and engaging ways.

February 2023
Digital Transformation: Enabling New Ways of Working
GPA's vision for technology enabled workplaces
Neil Williams
Chief Digital & Technology Officer, GPA
Al Garnder
Head of Technology, GPA

Topics to be covered:

1. How tech enables great workspaces

2. Interoperability

Implementing Digital Workflows

Digital Transformation with Adobe and integration with Microsoft Teams, Salesforce, SAP and Service Now

Modern Workplace - Power Your People. Anywhere. Anytime!

A Bytes technology masterclass showcasing the art of the possible.

March 2023
Speakers Include:
Dominic Brankin
Director, Workplace Services, GPA
Peter Cheese
Chief Executive Officer, CIPD
Jas Bilen
Director of People at Ofwat
Steven Boyd
Chief Executive Officer, GPA
Perry Timms
Founder and Chief Energy Officer
Ian Ellison
Workplace Geeks Podcaster and Director
Anne Burt
Head of Business Change, GPA
Jeremy Edwards
Head of Solutions & Technology, Bytes Software Services
Kate Guthrie
Deputy Director Workplace Experience and Smarter Working Programme Director, GPA
Laura Faulkner
Director of Business Services, Nationwide Building Society
Jude Averis
Smarter Working Business Partner, GPA
Claire Storey
Smarter Working Business Partner, GPA
Nicola Young
Programme Manager, HMRC
Ketan Patel
DDirector, Defence, MoD
Grant smith
Smarter Working Lead, HMRC
Andrew Goodman
Workplace Transformation Director, DWP
Registration and Networking
10:00 to 11:00
Welcome and Introduction to the day

Settle yourselves in and get ready to take part in the Smarter Working Live 2023 virtual conference.

Dominic Brankin (Workplace Services Director, GPA) and Jeremey Edwards (Head of Solutions & Technology, Bytes Software Services) will open the event and review what's in store for the day ahead.

Attendees will also get a chance to review and vote on some of the audience led agenda items for the event so make sure you attend this part of the event to have your say.

11:00 to 11:45
Live Lounges
The smarter working live lounges are the place to be if you want an up close and personal view of workplace experience from our thought leaders in this space.
What impact does smarter working have on workplace experiences?
Smarter Working maturity - experiences and lessons learned from the Civil Service Smarter Working programme.
12:00 to 13:00

Join us for an hour of fast paced innovation and action led learning. We will be hacking one of the smarter working pillars (People and Culture, Leadership, Technology or workplace) as chosen by you.

What to expect:

You'll have the chance to get under the skin of what the challenges are of the hack topic and what we as a community can do about this.

What format will the hackathon take:

You'll be given an introduction into the chosen topic to hack and how this will be done. You’ll then be assigned to a smaller virtual breakout group made up of your fellow conference attendees. Your group facilitator will talk you through the hack process where you and your group will identify the issue and possible actions that can tackle it.

What do I need to do?

Put simply, take part! You will get a lot out of the hackathon if you are an active participant. So you need to be willing to contribute your knowledge and experience to help drive the discussion forward.

13:30 to 14:00
Panel 1 - Returning to workspaces, what are we learning?

The theme of this panel discussion is 'returning to workspaces, what are we learning' but the exact question they will respond to will be chosen by conference attendees. In an ‘unconference’ format our experts on workplace experience are primed and ready to share their experience, knowledge and advice on current workplace experiences.

14:15 to 14:45
Panel 2 - Does anyone know what the future of work will be?

The theme of this panel discussion is 'does anyone know what the future of work will be' but the exact question they will respond to will be chosen by conference attendees. In an ‘unconference’ format our experts on workplace experience are primed and ready to share their experience, knowledge and advice on this horizon scanning topic.

15:00 to 15:15
Q&A with panel members
15:15 to 15:30
Closing remarks

* Timings and agenda is subject to change *